Product Updates
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Update 23.11.1: Parking and Retrieving Orders
Release date: November 8, 2023
Video overview
New feature
Park and Retrieve orders
Function: The Park and Retrieve functions allow you to hold a customer’s unconfirmed order and then retrieve it later when the customer is ready to confirm their order. This feature is useful if the customer suddenly has to pause placing their order for various reasons.
Availability: POS, Merchant Portal (Classic Theme), Merchant Portal 2.0
Article links:
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Important:
This feature is is currently available on the following service types and restaurant modes:
- Full Service mode: Takeout (available for same day orders and next operation period preorder), Catering
- Quick Service mode: Dine-in, Takeout (available for same day orders and next operation period preorder), Catering
- Food Court operation: Dine-in, Takeout (available for same day orders and next operation period preorder)