Printer setup
Table of Contents
Configure printing preferences for tables
Learn how to configure a receipt printer to handle print jobs for dine-in modules based on table partition preferences.
Optimize your printing workflow by assigning specific printers to different tables using the “Table Partition” settings. When this is set up, a printer will be assigned to handle printing for the chosen tables, and you can specify the types of print jobs each printer can receive. When a table doesn’t have an assigned printer, print jobs for that table will be handled by your system’s default printer.
The Table Partition function applies to the following dine-in Eats365 modules:
- mPOS
- PhotoMenu
- Self Order Kiosk
- Scan to Order (Branded Online Store)
Note: For orders placed through the POS, print jobs are handled by the currently paired printer. This is labeled as “Local” in the Printer Setup settings.
In this article, you’ll learn how to assign tables to a printer and set the printer’s supported printing types.
Assign tables to a printer
Important: After configuring the Table Partition settings for a printer, you can add more to its assignment. However, removing tables from the existing configuration requires reconfiguring the printer’s settings entirely. Refer to Scan and pair a printer to learn how.
To configure a printer’s included tables, follow the steps below:
Eats365 POS
- Log in to the Eats365 POS.
- At the top left, tap Settings
. - Under “General,” tap Printer Setup, then choose a connected printer.
- At the top, tap the Table Partitions tab.
- Select the tables for which the printer will handle print jobs.
Tip: You can select tables located in different table map areas.- To select all tables, tap the Select all table(s) in this area checkbox.
- To select all tables, tap the Select all table(s) in this area checkbox.
- Tap Save to confirm.
Merchant Portal (Classic Theme)
Tip: To switch themes, at the top right, click on the account name. Then, select Experience Merchant Portal 2.0.
- Log in to the Merchant Portal.
- On the left panel, click on Restaurant Settings. Then, click on Printer List.
- Next to the printer that you want to configure, click on View.
- Click on the Table Partition tab.
- Next to the table(s) you want the printer to handle print jobs for, click on the toggle
to assign the printer to the table. To select all tables, click on the Select All toggle. - Click on Save to confirm.
Merchant Portal 2.0
Tip: To switch themes, at the top right, click on the account name. Then, select Back to Classic Theme.
- Log in to the Merchant Portal.
- On the left panel, click on Restaurant Settings. Then, click on Printer List.
- Next to the printer that you want to configure, click on View.
- Click on the Table Partition tab.
- Next to the table(s) you want the printer to handle print jobs for, click on the toggle
to assign the printer to the table. To select all tables, click on the Select All toggle.
- Click on Save to confirm.
Specify the supported printing types of a printer
To choose the supported printing types of a printer, follow the steps below:
Eats365 POS
- Log in to the Eats365 POS.
- At the top left, tap Settings .
- Under “General,” tap Printer Setup, then choose a connected printer.
- Under “Supported Orders,” turn on Print Order from All Sources
to print all supported printing types regardless of source. When enabled, the printer will accomplish print jobs from all relevant modules.
- To configure the printer to print different tickets depending on the source, turn this setting off
, then choose the supported printing types of General Orders, User App/Website’s Orders, and other printing sources.
- To configure the printer to print different tickets depending on the source, turn this setting off
- Under “Supported Printing Types,” choose from the following print jobs that you’d like the printer to perform.
- At the top right, tap Save to confirm.
Merchant Portal (Classic Theme)
Tip: To switch themes, at the top right, click on the account name. Then, select Experience Merchant Portal 2.0.
- Log in to the Merchant Portal.
- On the left panel, click on Restaurant Settings. Then, click on Printer List.
- Next to the printer that you want to configure, click on View.
- Under “Supported Orders,” select the order source that the printer can print. You can choose either:
- Print Order from All Sources - Prints all supported printing types from all relevant modules. When choosing this, you must specify the types of print jobs that the printer will handle.
- Print general orders and user app/website’s orders separately - Configures the printer to print different printing types depending on the source. When choosing this, you must specify the supported printing types of General Orders, User App/Website’s Orders, and other printing sources.
- At the top right, click on Save to confirm.
Merchant Portal 2.0
Tip: To switch themes, at the top right, click on the account name. Then, select Back to Classic Theme.
- Log in to the Merchant Portal.
- On the left panel, click on Restaurant Settings. Then, click on Printing.
- Click on Printer List.
- Next to the printer that you want to configure, click on View.
- Under “Supported Orders,” select the order source that the printer can print. You can choose either:
-
Print Order from All Sources - Prints all supported printing types from all relevant modules. When choosing this, you must specify the types of print jobs that the printer will handle.
-
Print general orders and user app or website’s orders separately - Configures the printer to print different printing types depending on the source. When choosing this, you must specify the supported printing types of General Orders, User App/Website’s Orders, and other printing sources.
-
Print Order from All Sources - Prints all supported printing types from all relevant modules. When choosing this, you must specify the types of print jobs that the printer will handle.
- At the top right, click on Save to confirm.