Payments

Table of Contents

Set up and manage integrated payments

Learn how to add Integrated Payment options and link mobile payment terminals to process payments on the Eats365 POS or the Merchant Portal.

Integrated Payments allow restaurants to accept and process third-party payment methods on the Eats365 POS. Eats365 supports multiple integrated payment options, making it easier for restaurants to connect their preferred payment provider, process payments, and keep track of cash flow and reporting.

In this article, you’ll learn how to add an Integrated Payment and a Mobile Payment Terminal to your Eats365 POS.

Link an Integrated Payment option

To add support for an Integrated Payment option, follow the steps below:

Merchant Portal (Classic Theme)

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Tip: To switch themes, at the top right, click on the account name. Then, select Experience Merchant Portal 2.0.

Log in to the Merchant Portal.
On the left panel, click on Restaurant Settings. Then, click on Payment Settings.
Under General Payment Information, enter your preferred Statement Name. The Statement Name is used to identify the different payment transactions shown when reports are generated.
(Optional) If you’d like to process payments through the User App or the Branded Web, click on the drop-down list beside Credit Card Payment Provider and choose a payment provider. Follow the on-screen steps to complete the setup.
To add other integrated payment options, under the integrated payment option, toggle on Enable or enter the required integrated payment option details.
Click on Save to confirm.

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Merchant Portal 2.0

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Tip: To switch themes, at the top right, click on the account name. Then, select Back to Classic Theme.

Log in to the Merchant Portal.
On the left panel, click on Restaurant Settings.
Click on Payment Settings. Then, select Integrated Payment Settings.
Under "General Settings," enter your preferred Statement Name. The Statement Name is used to identify the different payment transactions shown when reports are generated.
(Optional) If you’d like to process payments through the User App or the Branded Web, under "Payment Settings," select the User App / Branded Online Store Payment Settings tab. Then, click on the drop-down list beside "Credit Card Payment Provider" and choose a payment provider. Follow the on-screen steps to complete the setup.
To add other integrated payment options, click on your preferred integrated payment option tab, then toggle on Enable or enter the required integrated payment option details.
Click on Save to confirm.

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Once an Integrated Payment option is successfully linked, card readers from the POS or mobile payment terminals can start accepting payments from the chosen integrated payment option. To display the Integrated Payment option in the payments screen, refer to Set up and manage tenders.

Link a Mobile Payment Terminal

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Note: You must first enable an integrated payment option before you can link a mobile payment terminal.

To connect to a Mobile Payment Terminal, follow the steps below:

Log in to the Eats365 POS.
At the top left, tap Settings .
Under "Integrated Payment," tap the Integrated Payment option that you want to configure.
Enter the required information of the mobile payment terminal, such as the IP Address, port number, password, and more. You may also be prompted to scan for a card reader. For assistance locating the mobile payment terminal’s IP address, refer to the device manufacturer.
Note: Integrated Payment options may support varying hardware for mobile payment terminals and may have different methods to link to the POS.
At the top right, tap Save to confirm.