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Enable additional language for takeaway platform integrations

Learn how to display menu items in different languages on Deliveroo and UberEats.

Restaurants can display their menu items in multiple languages on integrated takeaway platforms by enabling the Menu Language feature within the Integration settings on the Merchant Portal. Once enabled, restaurants can choose the desired languages and configure the format of menu item names.

In this article, you’ll learn how to enable the menu language feature to show additional languages on integrated takeaway platforms.

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Important:

A third-party takeaway platform must be configured and integrated into Eats365 POS before you can configure your preferred menu language. Contact Eats365 or a Channel Partner for help integrating your preferred third-party takeaway platform with the Eats365 POS.
The Menu Language feature is currently only available for Deliveroo and UberEats.

To enable the Menu Language feature, follow the steps below:

Merchant Portal (Classic Theme)

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Tip: To switch themes, at the top right, click on the account name. Then, select Experience Merchant Portal 2.0.

Log in to the Merchant Portal.
On the left panel, click on Integration.
Select the integrated third-party takeaway platform. For example, you can select UberEats.
Under Account Information, toggle on Enable Additional Language for Menu Item .
Next to Additional Language, select the languages that you want to display.
Next to Item Name Display Format, select how the language appears on the third-party takeaway platform. You can choose from the following:
- Additional Language Comes First
- Default Language Comes First
Click on Save to confirm.

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Merchant Portal 2.0

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Tip: To switch themes, at the top right, click on the account name. Then, select Back to Classic Theme.

Log in to the Merchant Portal.
On the left panel, click on App Store. Then, select App Library.
Next to the integrated third-party takeaway platform, click on Setting.
Click on the Menu Language tab.
Toggle on Enable Additional Language for Menu Item .
Next to Additional Language, select the languages that you want to display.
Next to Item Name Display Format, select how the language appears on the third-party takeaway platform. You can choose from the following:
- Additional Language Comes First
- Default Language Comes First
Click on Save to confirm.