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    Enable print formal receipt (Japan)

    Learn how to enable the "Formal Receipt" function so you can issue Japan-standardized receipts to your customers.

    In Japan, merchants may need to issue receipts showing the official receipt format as standardized by the Japanese government. In such cases, you may enable the "Formal Receipt" setting, so you can print Japan-standardized receipts aside from the Eats365 receipts automatically printed by the POS. This "formal receipt" is typically referred to as a "ryoshusho (領収書)." It is distinct from a regular receipt and is essential for business and tax purposes. It often provides a more comprehensive breakdown of the transaction than a regular receipt, and may include the following information:

    • The title "Receipt" or "領収書"
    • The transaction date
    • The total amount paid, including tax
    • A breakdown of the transaction, including tax information
    • The name and address of the business issuing the receipt
    • The business's registration number
    • The name of the customer
    • A unique invoice number

    In this article, you'll learn how to enable the "Formal Receipt" function for your restaurant.  

    Enable Formal Receipt

    To set up the formal receipt function, follow the steps below: 

    1. Log in to the Merchant Portal.
    2. On the left panel, click on Restaurant Settings Basic InformationRestaurant Information.
    3. Under "Localized Settings," toggle on Enable Formal Receipt .
    4. Next to "Registration Number," enter your registration number.
    5. Under "Disclaimer Option," create a preset disclaimer option.
      1. Click on +Add Disclaimer Option.
      2. Enter the preset disclaimer that you want to appear when filling out the formal receipt information on the Eats365 POS.
      3. To select the preset disclaimer as the default option, click on the checkbox under "Default."
      4. To show the preset disclaimer on the list of options, toggle on Active .
    6. Click on Save to confirm.

    Assign a POS terminal number

    You must assign a terminal number to the POS to activate the formal receipt printing function. If the POS hasn't been assigned a terminal number, a prompt appears on the screen notifying you of the missing POS terminal number. 

    To assign a POS terminal number, follow the steps below: 

    1. Log in to the Eats365 POS. 
    2. At the top left, tap Settings .
    3. Under "General," tap PreferencesPOS Terminal Number.
    4. Enter the number that you want to assign to the POS. You can add a number from 1-99.
    5. Tap Save to confirm.


    japan formal receipt formal receipt 領収書 ryoshusho japan receipt

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