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    Print a formal receipt (Japan)

    Learn how to issue a Japan-standardized formal receipt on the Eats365 POS.

    A "formal receipt" is an additional and optional receipt that can be printed after the payment for a transaction has been processed. This formal receipt is typically referred to as a ryoshusho (領収書). It is distinct from a regular receipt and is essential for business and tax purposes. It often provides a more comprehensive breakdown of the transaction than a regular receipt, and may include the following information:

    • The title "Receipt" or "領収書"
    • The transaction date
    • The total amount paid, including tax
    • A breakdown of the transaction, including tax information
    • The name and address of the business issuing the receipt
    • The business's registration number
    • The name of the customer
    • A unique invoice number

    In this article, you'll learn how to print and reprint a formal receipt for transactions on the Eats365 POS.

    Delete

    Important: You must set up the "Formal Receipt" function first before you can start issuing formal receipts. Refer to Enable print formal receipt (Japan) to learn how.

    Issue a formal receipt

    To print a formal receipt for a transaction, follow the steps below:

    1. Log in to the Eats365 POS.
    2. Tap Order List All.
    3. Locate the order that you want to print a formal receipt for. 
    4. Tap To Payment.
    5. Tap ReceiptPrint Formal Receipt.
    6. Enter the customer's name and choose a disclaimer.

    Reprint a formal receipt

    To reprint the formal receipt of a transaction, follow the steps below:

    1. Log in to the Eats365 POS.
    2. Tap Order List All.
    3. Locate the order that you want to reprint the formal receipt for. 
    4. Tap To Payment.
    5. Tap ReceiptReprint Formal Receipt.
    japanese formal document

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