Eats365 Products
Table of Contents
Eats365 Biz Lite
Explore Eats365 Biz Lite and its functionalities, and discover how it can enhance your restaurant's online operations.
The Eats365 Biz Lite is a cloud-based online order management system that allows you to operate and manage your restaurant’s online platforms from a single device. Aside from your restaurant’s website, you can also integrate orders from third-party online ordering platforms to Eats365 Biz Lite so you can have a centralized system where you can manage online orders and track back-end information, such as sales and inventory, on the same device.
Feature highlights
One device, multiple platforms
The Eats365 Biz Lite allows you to manage your restaurant’s online operations, which includes your restaurant’s branded website and third-party online ordering platforms, on a single, centralized device. When you do this, all online orders are sent and managed on the Eats365 Biz. You can perform operations-related actions such as:
- Accepting and rejecting immediate and scheduled online orders
- Changing order statuses
- Adjusting an order’s finishing time
- Processing refunds
- Printing receipts
The Eats365 Biz Lite uses cross-platform syncing to ensure that menu information, like item inventory, is synced across all of your online ordering platforms in real time. This prevents errors in orders, delayed deliveries, post-sale disputes, and more.
Expansion-ready
The Eats365 Biz Lite is always ready to grow with your business and support your expansion. Staying true to promoting a centralized system, the Eats365 Biz Lite lets you manage multiple restaurants on the same device to help you keep track of your growing business. You can get sales and reporting data that is specific to each of your restaurants.
When you’d like to use the Eats365 Biz Lite to place orders directly within the app, you can upgrade it to include ordering capabilities, just like a POS. When you upgrade the Biz Lite, it conveniently retains all your configured settings so you don’t have to set everything up again. Learn more about Eats365 Biz to upgrade.
Cloud Kitchen-friendly
As part of our Online Ordering Solution, Eats365 Biz Lite aims to enhance your restaurant’s online operations, consequently improving customer’s experience. In a Cloud Kitchen where there’s no physical restaurant for customers to dine and interact with staff in person, the Eats365 Biz Lite is designed to work seamlessly with other Eats365 Modules, such as the Eats365 Kitchen Display System and Expedite Display, to help you achieve an efficient, functional, and organized virtual restaurant setup.
Learn more about Cloud Kitchen.
Frequently Asked Questions
Why do I need an Eats365 Biz Lite?
If you run a Cloud Kitchen or a restaurant only for pickup, delivery, and takeout orders, the Eats365 Biz Lite is the perfect device to help you manage and operate your business. The Eats365 Biz Lite offers centralization by enabling you to integrate your restaurant’s website and third-party e-commerce platforms into a single device. Additionally, it provides cross-platform syncing to ensure that all platforms are updated in real time.
DeleteWill the Eats365 Biz Lite work without the Eats365 POS?
Yes. The Eats365 Biz Lite and the Eats365 POS are both core modules, and are not designed to work together. This is because both devices are point-of-sale systems and offer order management functionalities, such as handling orders, processing payments, managing the menu, and more.
DeleteAre the Eats365 Biz Lite, Eats365 Marketplace, and Branded Online Store the same?
No. The Eats365 Marketplace allows merchants to market their restaurant on an online ordering platform that also includes other restaurants, while a Branded Online Store provides you with a branded website that’s specific and exclusive to your restaurant. The Eats365 Biz Lite is a device that lets your manage your restaurant’s online orders. You can configure the Biz Lite to receive orders from both Eats365 modules.
Learn more about Eats365 Marketplace and Branded Online Store.
DeleteWhat’s the difference between Eats365 Biz Lite and Eats365 Biz?
Eats365 Biz Lite allows you to manage orders placed on your restaurant’s online ordering platforms, including accepting or rejecting orders, tagging an order as ready for pickup or delivery, and more. It mainly coordinates online orders to your staff so orders can be prepared and then picked up or delivered.
The Eats365 Biz, on the other hand, is a compact POS that offers a similar set of features as the Biz Lite, with the added capability of placing orders directly in the Biz app.
To learn more about the two versions of Eats365 Biz, refer to Compare Eats365 Biz and Eats365 Biz Lite.
DeleteDo I need an internet connection to use the Eats365 Biz Lite?
Yes. The Eats365 Biz Lite should be connected to the internet to function. All transactions are processed and synced through the cloud in real time, which requires a stable internet connection.
DeleteWhat do I need to set up an Eats365 Biz Lite?
You only need the following requirements to get started with the Eats365 Biz Lite:
- A mobile terminal (iMin or SUNMI) connected to a stable internet connection
- An Eats365 Biz Lite license
- A supported online ordering platform (Eats365 Branded Online Store, Eats365 Marketplace, or third-party online ordering platforms)
My restaurant doesn’t have its own website, how can I set up an Eats365 Biz Lite?
The Eats365 Biz Lite requires an online ordering platform where customers can place orders. You can create an exclusive website for your restaurant with Eats365 Branded Online Store, or market your restaurant through Eats365 Marketplace, a shared online ordering platform. You can also integrate supported third-party online ordering platforms to have a centralized order management system.
Learn more about Branded Online Store and Marketplace.
DeleteHow many Eats365 Biz Lite devices can I have in my restaurant?
As many as you need. To note, the Eats365 Biz Lite also allows you to manage multiple restaurants on the same device. You don’t need a separate Eats365 Biz Lite device per restaurant.
DeleteHow do I set up an Eats365 Biz?
An Eats365 personnel will help you configure your Eats365 account and the Eats365 Biz Lite to receive orders from your restaurant’s Branded Online Store, Eats365 Marketplace, and supported third-party online ordering platforms.
Once everything is configured on the back-end, you can then refer to Set up and install Eats365 Biz Lite for instructions on how to set up the Eats365 Biz Lite.
DeleteDoes the Eats365 Biz Lite work on any device?
The Eats365 Biz Lite is compatible with iMin and SUNMI devices. iMin and SUNMI offer mobile terminals that come with varying features, such as a printer, camera, and scanner, depending on your restaurant’s needs.
DeleteHow do I extend my Eats365 Biz Lite license?
If you wish to extend your license or purchase additional Eats365 Biz Lite licenses, contact our Sales Team.
DeleteIf I have multiple Eats365 Biz Lite devices, can I customize each device differently?
Yes, you can. For instructions on how to modify the Eats365 Biz Lite’s operational settings, refer to Configure Eats365 Biz Lite settings.
DeleteGet started with the Eats365 Biz Lite
To get you started with using the Eats365 Biz Lite, here are some helpful links for you to explore: