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View the Event Log Report
Learn how to review a log of activities related to e-invoice.
The Event Log Report records actions related to e-invoice and TapPay settings, ensuring important modifications in settings are tracked. For example, if you modify information for the Taiwan e-invoice, the action and the user who performed the action are immediately logged in this setting.
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Important: You must have the required permission to access the Event Log Report. By default, the report is available to users with Organization Admin and Group Admin access on the Merchant Portal. You may also create a custom Merchant Portal role with the Menu Action Log permission enabled to access the report.
To view an Event Log Report, follow the steps below:
- Log in to the Merchant Portal.
- On the left panel, click on Reporting
DiagnosticsEvent Log Report. - Select the date range of the event log that you want to check.
- Configure the following filter options:
-
Source: Select the source where the action was made. You can choose from the following:
- POS
- Portal
-
Content: Select the type of information you want to appear on the report. You can choose from the following:
-
e-invoice
- TapPay
-
e-invoice
-
Source: Select the source where the action was made. You can choose from the following:
- Click on Submit to retrieve the event log.