The Eats365 Customer Facing Display (CFD) provides customers a real time view of their order during order-taking. The CFD proactively displays order details such as the items ordered, total and individual prices, tax rates, and more. This allows customers to thoroughly inspect their order before confirming. With a CFD, you can replace the need for verbal order confirmation with a written, clearer approach, providing transparency and an added layer of precision to prevent errors and disputes.

Feature highlights

Paired with the Eats365 POS

The Customer Facing Display is synced with the Eats365 POS, so all items added to the customer’s order through the POS are automatically reflected on the Customer Facing Display in real time.

Thoughtful concept

The Customer Facing Display’s primary goal is to be the customers’ view into what’s being added to their order before anything is finalized. This allows customers to let the staff know if something needs to be corrected or updated in the currently listed order or give their confirmation to proceed. Either way, the CFD aims to help speed up the order-taking process, as well as ensure that customers finish the transaction with a correct and complete order. In the same effort, the CFD’s overall visual design offers a clear and straightforward display of the order summary to help customers easily understand and accurately check their order.

Market your menu items

With the order summary strategically not occupying too much space on the CFD’s screen, it can simultaneously be paired with images of the items that the customer is ordering to give them an enticing glimpse of what they’re about to have, possibly tempting them to order more than initially planned.

The Customer Facing Display’s layout, location, and position is also an opportunity to promote your restaurant’s menu, new items, promotions, and more. During order-taking, the CFD shows the customer’s order, and while idle, it invites customers to your restaurant’s menu or promoted menu items. 

Get started with the Customer Facing Display

To get you started with using the Customer Facing Display, here are some helpful links for you to explore:

• FAQs on the Customer Facing Display
• Set up and install Customer Facing Display
• Configure Customer Facing Display settings
• Learn about Customer Facing Display