A diagnostics log helps identify issues on the Expedite Display. This helps Eats365 narrow down and troubleshoot the root cause of problems, such as connectivity, hardware, or configuration issues.

In this article, you'll learn how to send diagnostics logs from the Expedite Display to Eats365.

Send diagnostics log from the Expedite Display

To send log files from the Expedite Display, follow the steps below: 

1. Open the Eats365 Expedite app.
2. At the top right, tap Settings .
3. Tap Send Diagnostics Data. A prompt will appear as the app compiles and uploads the log files.
   
   • If the upload is successful, a confirmation message will appear confirming that the diagnostics data has been sent successfully.
     
   • If the upload fails, an error message will appear. Tap Retry to attempt sending the logs again.