eSignage allows you to display helpful information to help your restaurant run more smoothly. Devices paired with eSignage can be configured to display queue information or call out orders that are ready for pickup. To learn more about eSignage, visit eats365pos.com.

In this article, you’ll learn how to install, pair, and unpair eSignage, and manage its settings.

Before you start

To get your device ready to install eSignage, make sure you have the following ready:

• An Android or an Apple TV supported device connected to a stable internet connection
• An Eats365 eSignage license
• An Eats365 Expedite Display (to call completed orders for pickup)
• A Eats365 POS terminal
• Install eSignage

To install eSignage, follow the steps below:

1. On your Android device, open the Google Play Store .
2. Search for Eats365 Signage.
3. From the search results, select Eats365 Signage, then tap Install. Once the download is complete, you can find the Eats365 Signage app on your device. 

Pair eSignage to the POS terminal

To pair eSignage to the POS terminal, follow the steps below:

1. On your Android device, open Eats365 Signage. A QR Code appears as soon as the app is launched. The POS uses this code to recognize the device.
2. On the POS terminal, log in to the Eats365 POS.
3. At the top left, tap Settings .
4. Under General, tap Device Pairing, then tap e-Signage.
5. Tap Scan QR Code. The POS terminal’s camera turns on.
6. Align the eSignage QR code to the POS terminal’s camera.
7. Once the QR code is successfully scanned, the screen redirects to a page where you can configure your eSignage basic settings. You can customize the eSignage settings now or do this later.
8. Select a Mode of Operation. To display queue information, choose Queue Kiosk. To display pick-up information, choose Pickup Display.
9. To display the content vertically, turn on Display Vertically .
10. Under Language, choose the eSignage’s default display language.
11. At the top right, tap Pair Device to confirm.

Once the eSignage is paired with the POS, the eSignage shows either Queue Ticket Kiosk information or orders that are ready for pick up based on the selected Mode of Operation.

Pick Up Display

Queue Kiosk

Unpair eSignage from the POS app

To remove the eSignage from the POS app, follow the steps below:

1. On the POS terminal, log in to the Eats365 POS.
2. At the top left, tap Settings .
3. Under General, tap Device Pairing, then tap e-Signage.
4. Select the eSignage device that you’d like to unpair.
5. At the top right, tap Unpair Device.
6. Tap Delete to confirm.

Once the eSignage is unpaired from the POS, the eSignage, including its configurations, is deleted. When you pair the device again, you must configure the settings to your preferences again.

Merchant Portal Settings

View available Shared Settings and License information using the Merchant Portal.

Shared Settings

Shared Settings are settings that apply to all paired eSignage devices. For example, if you have four eSignage devices, options under Shared Settings apply to all devices.

Message to Customers

Display a custom message to display when a Queuing Ticket is generated.

To add a custom message, follow the steps below: