The Kitchen Display System can be used to aid the Eats365 POS in managing orders and monitoring kitchen staff efficiency.

On the Kitchen Display System, you can perform the following operations:

• Sort orders
• Complete orders
• Recall orders

In this article, you’ll learn about managing orders using the Kitchen Display System.

Sort orders

The Kitchen Display System allows the chefs and kitchen staff to view all orders placed on the Eats365 POS, and complete those orders in a timely manner.

By default, orders received by the Kitchen Display System from the POS are displayed based on the time they were fired from the POS. However, you can always change the order view and sort the orders according to your preference.

To change the Kitchen Display System order view, follow the steps below: 

1. Open Eats365 KDS Touch.
2. At the top right, tap Display Mode .
3. Choose from the following order view options:

• Order - Sorts orders by order number. The order numbers show up in increasing order.
• Time - Sorts orders by time placed. 
• Category - Sorts the items on an order by category. 
• Table (Tile View) - Changes the order view into tile view. 
• Table (List View) - Changes the order view into list view. 
  Note: When on the list view, the orders are sorted by time placed.

Complete orders

Once an Item comes out of the kitchen, you can tap Complete to remove the order from the list of pending items on the Kitchen Display. You can also tap Complete All to remove all pending items that are currently showing on the Kitchen Display.

The Kitchen Display System also allows you to configure your display to dismiss completed orders by Item or dismiss orders only when all Items on an order are completed. 

To dismiss complete orders, follow the steps below: 

1. Open Eats365 KDS Touch.
2. Look for the completed order that you want to dismiss. If you want to change the order view, refer to the section Sort orders.
3. Next to the completed order, tap Complete or Complete All. Completed order get removed from the order list and go to Recall.
   • If Dismiss Order Only When All Items Are Completed is enabled, you must tap Complete for each Item to dismiss the order from the order list.
   • If Dismiss Order Only When All Items Are Completed is disabled, the entire order gets removed from the order list after tapping Complete.
     

Recall orders

When an order is completed and dismissed, the order gets removed from the Kitchen Display order list and is moved to the Recall screen.

From the Recall screen, you can restore an order and move it back to the order list.

To view completed orders and recall them to the order list, follow the steps below: 

1. Open Eats365 KDS Touch. 
2. At the top right, tap Recall . The screen shows all completed orders for the day. 
   Note: The Kitchen Display keeps a maximum of 30 orders on the Recall page.
3. To recall an order and bring it back to the order list, next to the order, tap Recall.
   
4. To dismiss a recalled order, at the top right, tap Home . The screen returns to the order list screen.
5. Look for the recalled order that you want to dismiss. Then, tap Dismiss.