Restaurant discounts, such as direct price deductions, percentage discounts, and complimentary items, can be redeemed across multiple Eats365 modules, including the Self Order Kiosk (Android). Depending on how a promotion is set up in the Merchant Portal, discounts are applied in two ways:

• Manual discount application: Customers can select an eligible promotion from a list or manually enter a discount code.
• Automatic discount application: The system automatically calculates and applies the discount to eligible items once order criteria are met. 

Before you start

Discount stacking and redemption rules

• Manual vs. Automatic: Only one manual discount may be applied per order. However, eligible automatic system promotions can stack alongside a manual discount.
• Discount 2.0 rule: For restaurants using Discount 2.0, the Android Self Order Kiosk supports only one promotion-related action per order: member point redemption or discount application. Both cannot be applied to the same order simultaneously. If both are selected, the kiosk prompts the user to remove one before continuing.
  

Kiosk prerequisites to display discounts

To ensure promotions appear on the kiosk's promotion list, verify the following configuration requirements in the Merchant Portal:

• Discount 2.0
  • Android version 2.9 or later: "Self-Service Kiosk (Android)" is enabled under "Available Modules" in the discount settings.
  • Android version 2.8 or older: "Self-Service Kiosk (Android)" is enabled under "Available Modules" and a Discount Code is assigned to the promotion in the discount settings.
• Discount 1.0
  • All active discounts assigned to the restaurant apply to the kiosk by default.

In this article, you'll learn how to use discounts on orders placed on the Self Order Kiosk (Android).

Apply discounts from the Menu Page

Apply discounts from the Checkout Page