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      • Explore Eats365 products
          • Explore the Eats365 POS interface
          • Restaurant service modes
        • Guides by restaurant type
            • Use Eats365 in a fine dining setup
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      • Set up and Installation
          • Set up and install the Eats365 POS app
          • List of compatible devices
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          • Set up and manage a Category (Full Service)
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          • Set up and manage a Single Item (Full Service)
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          • Set up and manage a Combo Item (Full Service)
          • Set up and manage a Combo Item (Quick Serve)
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          • Set up and manage Catering Items
          • Set up and manage a Custom Menu
          • Set up a tax-inclusive menu
          • Set up and manage Modifiers
          • Set up and manage Modifier Masters
          • Set up and manage Modifier Presets
          • Set up and manage Tier Pricing Rules
          • Allocate item sales to different sales categories
          • Set up and manage a Kitchen Station
          • Set up a Pickup Station
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          • Set up Dine-In settings (Full Service)
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          • Set up Dine-In settings (Food Court)
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          • Set up Takeout settings
          • Set up Takeout settings (Food Court)
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      • System Preferences
          • Manage General Preferences
          • Manage System Preferences (Full Service)
          • Manage System Preferences (Quick Serve)
          • Manage System Preferences (Food Court)
          • Set up and manage Ordering Quantity Limit
          • Modify Action Button options
          • Set up a Revenue Center
          • Enable Sequential Order Number
          • Configure Audit Log settings
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          • Set up unique menus for each food court vendor (Food Court)
          • Set up a centralized cashier (Food Court)

    Table of Contents

    Manage General Preferences

    Learn how to customize and change general preferences on the Eats365 POS.

    General Preferences can be configured to make using the POS app effortless and convenient, based on your personal preferences.

    In this article, you’ll learn about General Preferences and how to change them in the Eats365 POS app.

    Change General Preferences

    To customize General Preferences, follow the steps below:

    1. Log in to the Eats365 POS. 
    2. At the top left, tap Settings .
    3. Under "General," tap Preferences.
    4. Choose a setting to customize.
    5. At the top right, tap Save to confirm.

    Preference Options

    Language

    Change the POS app language.

    Default Mode

    Set the default POS view. Choose from the following views:

    • Dine-In
    • Takeout
    • Order list

    Home Button

    Set the behavior when the Eats365 logo home button is pressed. Choose from:

    • Default Mode Selected Option
    • Sign-out (Sign-in screen)

    Default Order View Mode

    Set the default view when taking orders. Choose from:

    • Menu Layout
    • Product Code Layout

    Quick Order Entry Mode

    Enable this setting to skip the modifiers page when adding an item. You can then long-press on an item to enter the modifier page.

    Use Keypad to Input Party Size

    Enable this setting to use the keypad as the input method when adding the party size. When disabled, the input method becomes a number scroll option. 

    Enabled Disabled

    Default Area

    Set the default area or floor. Useful for multi-story establishments.

    Default Expand Discount Content in Order Page

    Enable this setting to show discount content information on the order page by default. When enabled, the discount content drop-down expands automatically. 

    Enabled Disabled

    Enable Debug Mode

    Enable this setting to record usage logs. Usage logs help identify issues on the POS. 

    Delete

    Important: Don’t turn this on unless instructed by a support specialist. The app records all app-related actions when enabled and may consume more CPU power and storage.

    System Font Size Control

    Set the default system font size throughout the POS app. 

    Delete

    Note: Some smaller devices don’t support large font sizes. In those cases, the system may limit the font size options.

    Enable Audio and Visual Effects

    Enable this setting to use audio and visual effects on the Eats365 POS. When enabled, the following features become available: 

    • Show a video when you launch the app
    • Play audio alerts whenever you interact with the app

    Audio Effect Repeating Frequency

    Delete

    Note: This option becomes available when "Enable Audio and Visual Effects" is turned on.

    Set the duration for the audio effect frequency. For example, if you set the "Audio Effect Repeating Frequency" to 10 seconds, the audio alert for new orders or service calls will play every 10 seconds.

    Alert Tones

    Delete

    Note: This option becomes available when "Enable Audio and Visual Effects" is turned on.

    Select the alert tone that you want to use for audio alerts and service calls. You can choose from the following: 

    • Note
    • Classic

    Alert Volume

    Delete

    Note: This option becomes available when "Enable Audio and Visual Effects" is turned on.

    Configure the volume level of audio alerts. You can adjust the volume of the following:

    • Order Notification Sound Control - Adjusts the volume of audio alerts for new orders.
      Note: The "Classic" tone must be selected as the "Alert Tone" to adjust the volume of order notifications.
    • Payment Complete Sound Control - Adjusts the volume of audio alerts after payment completion.

    POS Terminal Number

    Assign a terminal number to the POS.

    Revenue Center

    Set the default Revenue Center.

    Delete

    Tip: For more information on how to create a Revenue Center, refer to Manage System Preferences.

    Order Number Prefix

    Set the prefix that can be assigned to the POS. The prefix assigned to the POS helps identify which POS processed an order. The POS details are printed on every receipt.

    Delete

    Tip: You can customize which information is printed on every receipt. For more information on receipt labels, refer to Manage receipt printing settings.

    Show Only Orders Entered from this POS

    Delete

    Note: This option is available for multi-POS restaurants.

    Set the POS to only process and display orders made on this device.

    Auto Sign Out

    Override Settings for this Device

    Enable this setting to set a different "Auto Sign Out" configuration for the POS terminal you're currently using. Configuring the Auto Sign Out settings for a particular POS overrides the configurations set in System Preferences.

    Auto Sign Out

    Configure this setting to sign out of the POS automatically after a set amount of time has elapsed. 

    Auto Sign Out after Send Order

    Enable this setting to sign out of the POS automatically after placing an order. 

    Auto Sign Out after Complete Payment

    Enable this setting to sign out of the POS automatically after a succesful payment processing.

    License Expiry Reminder

    Override Settings for this Device

    Enable this setting to set the License Expiry Reminder preferences on the POS you’re currently using. Configuring the License Expiry Reminder settings for a particular POS overrides the License Expiry Reminder preferences that have been configured in System Preferences.

    Reminder for License Expiry

    Set your notification preference. You can choose from the following options: 

    • 7 Days in Advance
    • Never

    Notification

    Override Settings for this Device

    Enable this setting to configure how notifications appear on the POS system you’re currently using.

    Notification Display Style

    Select how notifications appear on the POS. You can choose from the following options: 

    • Notification Icons
    • Notification Banner
    pos settings pos preferences customize pos settings general preferences language default

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