The Self Checkout feature allows customers to perform a self checkout and pay for their orders online using their own devices when dining in. When this feature is enabled, customers can settle their bill directly on your restaurant’s website or scan the QR code printed on the bill that will direct them to a payment gateway where they can process the payment using their own devices.

In this article, you’ll learn how to enable Self Checkout and manage its settings to allow customers to pay for their dine-in orders from their mobile devices.

Enable Self Checkout

To enable Self Checkout, follow the steps below: 

1. Log in to the Merchant Portal. 
2. On the left panel, click on Restaurant Settings. Then, select Dine-in.
3. Click on Scan to Order.
4. Under "Scan to Order," turn on Enable Self Checkout .
   
5. (Optional) If you want customers to automatically proceed with the payment process without a staff manually accepting the checkout request, turn on Auto Authorize Self Checkout . 
   Tip: You can disable this setting if you want your staff to manually accept all self-checkout requests from customers.
   
6. At the top right, click on Save to confirm.

Once Self Checkout is enabled, customers can settle their own bill and pay for their own orders from the Branded Online Store. For more information on how to handle self-checkout orders, refer to Manage self checkout orders.

Self Checkout using QR Codes

Dine-in customers can scan a QR code to perform Self Checkout and pay for their order. You can either print QR codes on the bill, or assign and affix them to specific tables.

Print Payment QR Code on Bill

To enable Print Payment QR Code on Bill, follow the steps below: 

1. Log in to the Merchant Portal. 
2. On the left panel, click on Restaurant Settings. Then, select Dine-In.
3. Click on Workflow. 
4. Under "Order Payment," turn on Print Payment QR Code on Bill .
   
5. At the top right, click on Save to confirm. 

Once "Print Payment QR Code on Bill" is enabled, a QR code will be printed on the customer’s bill. The customer can then scan the QR code from their mobile device and directly pay their order online. For more information on how to print a QR code on the bill, refer to Manage self checkout orders.

Place static QR codes on tables

To generate QR codes that can be affixed on tables for payment purposes, follow the steps below: 

1. Log in to the Merchant Portal. 
2. On the left panel, click on Restaurant SettingsDine-In Workflow.
3. Under "Order Payment," turn on Enable Self Checkout using Static QR code .
   
4. Click on Save to confirm.
5. On the left panel, click on Restaurant SettingsScan to OrderStatic Table QR Code.
6. Next to the area where the tables are located, click on Edit.
   
7. Click on the checkbox beside the table name for the tables that you’d like to generate codes for. You can select one or more tables per export.
   
8. At the top right, click on Export Payment QR Code.
   

A zip file containing the unique payment QR codes is automatically downloaded to your computer.