Fast food restaurants are known for their prompt service, straightforward menus, and casual atmosphere. Customers enjoy the convenience of self-service options and minimal wait times, making fast food a popular choice for a quick meal.

Eats365 provides solutions tailored to fast food restaurants to help you manage a bustling environment. With Eats365, you can seamlessly integrate the order-to-kitchen flow, personalize the ordering process with self-service options, ensure accurate and up-to-date information across all devices, and more. You can customize your setup by incorporating other Eats365 Modules and features that align with your restaurant's unique requirements.

In this article, you’ll learn how Eats365 Modules and features streamline your fast food dining workflow and benefit your restaurant operations.

Using Eats365 in a fast food restaurant workflow

With the guide below, learn how Eats365’s solutions can be used to optimize your fast food restaurant’s workflow.

Menu management

Typical setup: 

Fast food menus typically feature a wide variety of familiar and convenient options. It often includes classic favorites, side dishes, beverage options, and more. Many fast food menus offer customization options for items, combo meals, value deals, and limited-time promotions to provide customers with a range of choices at affordable prices. The menu is usually displayed prominently, allowing customers to view the menu while queuing to get their orders taken.

A menu includes the restaurant’s whole food and beverage selection. When a menu isn’t organized properly, it can cause delays in ordering and discourage customers from exploring options, possibly decreasing overall sales. Staff could also suffer, as it takes longer to fully learn a complex menu, which can impact efficiency and order accuracy.

What Eats365 can do: 

• Eats365 empowers you to create clear, organized, and presentable menus. You can easily create single and combo items, set varying pricing per item, organize menu items with categories, product types, and sub product types, customize the menu layout, and add informative labels to items, to name a few.
• You can add modifiers to menu items that have customization options. This gives customers a way to customize their orders and allows staff to easily input the customer’s preferences.
• Using the Merchant Portal, you can import menu items and other related settings and apply updates to your menu in bulk, significantly reducing the time spent creating your menu.
• The Eats365 POS allows you to make changes to your menu that you’d like to apply in real time using the same device.
• The POS allows you to create menu template presets that you can easily swap to suit different occasions such as specific seasons or holidays. You can create several templates and adjust the menu content before applying a menu template to your POS. If your restaurant offers different menus based on the time of day, you can set the POS to display custom menus automatically.
• For Enterprise businesses, you can apply standardized pricing to restaurants that are considered to be part of the same location group. This allows for efficient location-based pricing adjustments, ensuring consistency across restaurant menus.
• You can create discounts and promotions and configure them to apply to an order automatically based on conditions you set. You can also limit discount usage, as well as apply validity periods to ensure that discounts and promotions are being tracked.
• Customer-facing Eats365 Modules allow you to proactively display your menu and ongoing deals through promotional media. You can display text, images, or videos on modules such as the Pickup Display, Customer Facing Display (CFD), and Self Order Kiosk, allowing you to maximize your devices and achieve multiple goals with one solution.
• The Eats365 Dynamic Digital Menu lets you present your menu on a display that you can easily configure, update, and manage.
• The POS allows you to track the cost and inventory of both menu items and their modifiers. You can also integrate supported third-party inventory and accounting services to further streamline administrative tasks.
• Special request quick keys simplify the process of noting preferences. Instead of typing out each request, staff can use one-tap buttons for common modifications, saving time and improving order accuracy.

Explore these sample scenarios to discover how Eats365 features and functions to present your menu:

Scenario 1: Creating a discount for a new promotion

Discounts and promotional deals are very common in fast food restaurants. They allow restaurants to offer their menu items at a more affordable price and strategically put them on promotion to drive sales or save on costs. On the other hand, it also lets customers get the best deal for their money. 

With the Merchant Portal or Eats365 POS, you can create different types of discounts and configure them to fit the conditions and requirements of the promotion. The discount can be set to apply automatically, require a discount code to use, or with limited usage, depending on how you want the discount to be used.

Scenario 2: Creating the initial menu

Creating a restaurant’s menu for the first time can require a lot of effort due to the volume, complexity, and repetition involved. Eats365 streamlines this process with tools to help you create your menu comfortably and efficiently, such as bulk import tools, menu templates, custom menus, and more.

Scenario 3: Switching menus automatically

To accommodate a large and diverse market, fast food restaurants need to periodically update the menu or offer new menu items. With Eats365, you can create custom menus that allow you to configure the POS to switch between menus automatically depending on the time and day.

Scenario 4: Advertising new items and offers

Promoting new items and offers is essential to boost sales and brand retention, and entice customers to try a restaurant’s latest offerings. Eats365 Modules, such as the Pickup Display, Customer Facing Display, and Self Order Kiosk, are designed to strategically display promotional media in the interface’s background or during idle mode, maximizing opportunities to increase sales.

Order management

Typical setup: 

Fast food restaurants typically display their menus on large, easily visible placards, allowing customers to queue and prepare their orders while waiting for their turn to get their orders taken. During order-taking, the cashier enters the customer’s order on a POS as they state them, often offering promotions or suggesting additional items (upselling). Once the order is complete, the cashier confirms the details with the customer to ensure that the order is correct before proceeding to payment. After finalizing the order and completing payment, the customer receives confirmation of their order, and the kitchen staff begins preparing the meals.

All types of restaurants can get busy, but customers expect speed and convenience specifically from fast food restaurants. When there’s a visibly long line at your restaurant, it can suggest that the workflow in the restaurant isn’t efficient, discouraging customers to dine and possibly affecting sales and market reach.

What Eats365 can do: 

• Eats365’s streamlines your workflow with specialized modules, helping you incorporate features that serve specific purposes into how order-taking is performed at your restaurant:
  • The Eats365 POS is the restaurant’s central hub for taking and managing orders. Confirmed orders are sent to the kitchen printer automatically and optionally, the Eats365 Kitchen Display System. This eliminates error-prone manual steps, ensuring accuracy and speeding up service.
  • The Eats365 Customer Facing Display (CFD) is a screen that shows order details directly to the customer. With the CFD, customers can ensure that their orders are accurate. Additionally, the CFD can be configured to display various forms of media, which can be utilized to show promotions.
  • The Eats365 Branded Online Storeis a unique website for your restaurant where customers can place pickup and delivery orders. You can easily manage the website and its settings through the Merchant Portal.
    • If your fast food restaurant is set up to bring orders directly to tables, you can set up the Eats365 Scan to Order (Bring-Your-Own-Device) and Self Checkout features to allow customers to order and pay directly from their own device, promoting accessibility and additional sales.
  • The Eats365 Self Order Kiosk is a dedicated device that lets customers order and pay directly from the kiosk. Depending on your Self Order Kiosk configuration, orders can be sent directly to the kitchen, which can help reduce long queues.
  • The Eats365 Marketplace is an online platform where multiple restaurants can showcase their menus and attract customers. Customers can easily browse restaurants by category or by searching directly, and order for pickup or delivery. The Eats365 Marketplace allows you to add your menu, sync orders with the POS, offer discounts, and more.
  • The Eats365 Pay Station is a module that lets you have a payment processing area for online orders. With a Pay Station, you can connect payment terminals and allow customers to process payments on their own by scanning a QR Code.
• When setting up your POS, you can create kitchen stations to automate how orders are routed to the kitchen. By assigning each station to a specific area in the kitchen, orders are sent to the appropriate kitchen station for preparation.
• Create various types of tenders such as cash, major credit cards, online payments, and more. For greater flexibility, you can also create custom tenders and integrate payment services specific to your region. This allows you cater to a wider range of customer preferences, making your restaurant more accessible.
• With the Eats365 POS Pre-order feature, you can configure the POS to accept orders placed outside operating hours, allowing you to maximize the amount of orders your restaurant can get in a day. You can configure pre-order settings to ensure that the pre-order feature is in line with your restaurant’s daily operations.
• You can adjust system and general preferences to tailor your goal setup, and choose the modules and features that fit your operational needs.

Explore these sample scenarios to discover how Eats365 Modules and features can streamline and automate the ordering processing in your restaurant:

Scenario 1: Expanding ways to order

Having a simple point-of-sale system may be enough for basic operations, but leveraging on diverse ordering methods can help your restaurant gain additional sales, minimize queues and wait time, and enhance the overall dining experience by providing customers with flexibility and convenience. 

Eats365 offers user-friendly modules that expand your restaurant’s ordering channels:

• Eats365 Branded Online Store: A dedicated website for your restaurant where customers can place pickup and delivery orders. Additionally, the Scan to Order (BYOD) and Self Checkout features allow dine-in customers to order and pay using their own devices by scanning a QR Code.
• Eats365 Marketplace: A shared online ordering platform (with other merchants) that provides increased market exposure and allows customers to place pickup and delivery orders.
• Eats365 Self Order Kiosk: A stationary device placed in your restaurant that customers can use to order and pay.

Scenario 2: Sending orders to the kitchen efficiently

Upon confirmation, order details, including dishes, modifiers, and special requests, are relayed to the kitchen for preparation. The kitchen usually has its own workflow to route the orders to the appropriate stations. Having to route orders manually requires a lot of effort and focus to execute, especially for restaurants with a large and complex kitchen layouts. The Eats365 POS simplifies this process by allowing you to create kitchen stations and specify the items that belong in that kitchen station. When set up, orders go to the appropriate kitchen station automatically.

Scenario 3: Avoiding incorrect orders

Incorrect orders can disrupt the workflow and leave customers with an unsatisfactory dining experience. You can use the Eats365 Customer Facing Display to have customers check their itemized order before it proceeds to payment, ensuring accuracy and preventing errors that affect the kitchen workflow.

Scenario 4: Customer wants to use their e-wallet for payment

With new payment methods becoming more used and widely accessible, POS systems can become outdated if only preset tenders are available. With the Eats365 POS, you can keep up with the growing payment landscape by creating custom tenders, integrating third-party services, and adopting new ways of paying such as through QR codes or e-wallets.

Kitchen management

Typical setup: 

Once orders are confirmed and settled, they’re sent to the kitchen for cooking and preparation (along with notes and special requests). Kitchen staff prepare the orders, then send the prepared items to the expeditor for quality control, packing, and order dispatching.

Orders can come in at an overwhelming rate, especially during peak hours. For cashiers, a long and growing queue can put pressure on the speed of order-taking, leading to incomplete or inaccurate order information. While for kitchen staff, the varying menu items and special requests can be challenging to manage, potentially resulting in order errors if not handled with utmost importance.

What Eats365 can do: 

• The Eats365 POS allows you to send orders directly to the kitchen by printing a kitchen ticket. Kitchen staff use the tickets as basis for preparation, relaying order information more accurately.
• The POS kitchen station function sends items to the appropriate preparation area automatically. This way, each station has a designated printer that only receives relevant orders, streamlining kitchen workflow and reducing errors.
• The Eats365 Kitchen Display System (KDS) equips the kitchen area with an interactive color-coded screen. This is especially valuable during peak hours as it allows kitchen staff to easily see and manage incoming orders. The KDS offers additional benefits such as order prioritization, order status updates, easy access to order history, intuitive order list, and more.

Explore these sample scenarios to discover how Eats365 Modules and features to manage the order-to-kitchen workflow in your restaurant:

Scenario 1: Mismatched or inaccurate order information due to large order volumes

Unexpected large orders, especially during busy hours, can overwhelm staff and lead to disruptive errors. This emphasizes that a fast food restaurant should always be prepared to handle unexpected volume to prevent mishaps that may affect numerous workflows.

The Eats365 POS, Customer Facing Display, Kitchen Display System, and Expedite Display offer easy-to-use design, intuitive controls, and color-coded interface to help staff notice crucial order information and prevent disastrous misses. 

Scenario 2: Preventing delays in order preparation

Bulk orders, unexpected large groups, and staffing problems are some common reasons why delays can happen in a restaurant. You can utilize Eats365 devices and features such as ensuring your menu is well-established for staff to use, setting up kitchen stations to automate order routing within the kitchen, and equipping kitchen staff with informative and controllable displays, such as the Kitchen Display System and Expedite Display.

Order dispatch

Typical setup: 

The order dispatching process involves coordinating the efficient delivery of prepared orders from the kitchen to the appropriate pickup counter or delivery station. As kitchen staff complete and assemble orders, they are either announced verbally or displayed electronically on screens for front-of-house staff to see. Once an order is completed and verified for accuracy, it’s placed in a designated area for pickup, organized by order number or customer name. Front-of-house staff then retrieve the orders and deliver them to customers at the counter, drive-thru window, or designated delivery area. 

All orders come from the kitchen and are distributed accordingly. When there’s a disconnect in the process, this can affect order turnaround and cause disruption in the flow, thus causing longer wait times.

What Eats365 can do: 

• The Eats365 Expedite Display streamlines order dispatch by providing kitchen staff with an easy-to-read interface. The interface uses color coding to indicate the time elapsed since an order was received and itemizes orders to make sure everything is complete before the order is marked ready for pickup.
• The Eats365 Pickup Display allows you to display order numbers on a screen for customers to see. The Pickup Display allows customers to focus on one central reference to know when their order is ready. This eliminates the need to assign staff to call out order numbers as orders are ready for serving.
• You can connect pagers to the POS to automate the order dispatching process and allow customers to wait for their orders comfortably from their table. Once an order is ready to be picked up, the POS remotely activates the pager to let the customer know to collect their order from the designated pickup station.
• Depending on the dining types available at your restaurant, you can configure your Eats365 setup to support dine-in, takeout, pickup, online ordering, and even catering.

Explore these sample scenarios to discover how Eats365 Modules and features can help keep effective communication between kitchen and front-of-staff for smooth order dispatching:

Scenario 1: Serving incomplete orders

Serving incomplete orders may leave an impression that the order was not properly checked before it went out for serving. With the Expedite Display, you can ensure that all orders are confirmed and complete before they are sent for serving or pickup. The color-coded interface allows staff to see how long an order has been in preparation, emphasizing customer wait time.

Scenario 2: Missed details that lead to incomplete orders

Kitchen staff depend on accurate order information. Usually, this is in the form of a kitchen ticket or order details that appear on the kitchen display. During peak times, it’s possible that some details might be overlooked. Eats365 offers solutions that help your staff ensure accurate order-taking:

• The Eats365 Expedite Display adds an extra layer of quality control in the kitchen before any order goes out. This allows expeditors to see a detailed view of each order, including special requests and inclusions, ensuring nothing is missed before dispatching.
• The Eats365 POS allows you to add modifiers to items beforehand, allowing staff to build an order that’s specific to the customer’s preferences. Additionally, adding special request quick keys can speed up the order-taking process by providing one-tap buttons for special requests.
• Add informative labels on menu items and highlight specific attributes with menu tags. This feature can be useful if you want to inform customers if certain menu items contain special ingredients that may be important for specific dietary needs.

Membership

Typical setup: 

Membership programs at fast food restaurants typically offer rewards and incentives to loyal customers, encouraging repeat visits and brand engagement. Customers can earn points or rewards for every purchase they make. These rewards may include free food items, discounts, special offers, or exclusive promotions, providing added value and fostering customer loyalty.

What Eats365 can do: 

• The Eats365 POS allows you to utilize Eat365 membership or integrate your restaurant’s existing membership system, create membership plans, use membership cards, create member profiles, and more.
• The POS Membership feature allows you to create member profiles and add customers to orders, track the order history of a customer, and use membership data to improve the business.
• Customers can use their points when ordering in-store or through your restaurant’s website. This allows customers to easily manage and spend their earned points from their own devices.

Explore these sample scenarios to discover how you can use membership features on the Eats365 POS to build your restaurant’s loyalty program:

Scenario 1: Setting up a loyalty program

A loyalty program is essential to make customers feel appreciated for their patronage. It can come in different setups, mainly with rules in place for earning and spending points. With the Eats365 Membership feature, you can establish your loyalty program by creating membership plans, setting points rules, issuing membership cards, and more.

Scenario 2: Guest wants to use their points to pay

Eats365 lets you easily customize your membership program to allow point redemption. You determine how members earn points, their redemption value, and any relevant restrictions. This flexibility ensures both customer satisfaction and alignment with your restaurant’s loyalty program goals.

Reporting and analytics

Typical setup:

There are many uses for data gathered through reporting and analytics. Most commonly, restaurants use this information to maximize productivity, improve the menu, optimize restaurant workflow for current trends and keep up with the growing market, track and forecast the financial aspect of restaurant operations, and more.

What Eats365 can do:

• The Merchant Portal allows you to generate various comprehensive operations-related reports such as Sales Summaries, Transaction Reports, Shift Reports, Inventory Reports, Returns Reports, to name a few. These reports provide valuable insights to help you make informed decisions for the restaurant.
• The Eats365 Kitchen Display System (KDS) tracks order wait time, giving you insight on staff productivity and order turnaround time.
• With the Revenue Center feature, you can divide your restaurant into different revenue-generating parts, allowing you to easily track the income of each area. 

Explore these sample scenarios to discover how you can use Eat365’s reporting and analytics functions to make informed decisions for your business:

Scenario 1: Deciding which menu items to change

Refreshing your menu keeps the dining experience exciting. However, knowing which items to change or retain is crucial. The Merchant Portal’s analytics tools provide valuable insights into customer preferences. You can use this data to determine which menu items are popular and make informed business decisions based on this data.

Scenario 2: The workflow efficiency needs improvement

New restaurants often optimize their workflow over time using data to pinpoint areas for improvement. The Eats365 POS provides this crucial information:

• KDS Insights: Track order preparation times, identifying bottlenecks.
• Reporting: Analyze staff performance through reports such as Staff Performance Report and Shift Report.

These insights reveal specific areas for improvement, allowing you to streamline processes, increase efficiency, and enhance the overall customer experience.

Recommended Eats365 Modules for a fast food setup

Eats365 POS

The Eats365 POS is Eat365’s core module and acts as the central point for all interconnected modules and devices. It’s a stationary device that allows restaurant staff to perform all types of actions, including taking orders, processing payments, configuring POS or menu-related settings, and more. 

To ensure accurate and up-to-date information on all tools, Eats365’s cloud-based functionality performs automatic synchronization across all modules.

Hardware compatibility

To use the Eats365 POS, you’ll only need an iPad for the hardware. You can also pair other devices that serve different purposes, such as printers, cash drawers, barcode scanners, pagers, and other compatible hardware.

For more information on hardware compatibility, refer to List of compatible devices.

Offline readiness

The POS has a built-in automatic Offline Mode feature that allows you to continue taking orders, process cash payments, and send print requests during a network outage. Once the internet connection is restored, the POS syncs all information captured during Offline Mode to the cloud automatically, preventing discrepancies in your records.

Merchant Portal

An Eats365 account comes with access to the Merchant Portal, a desktop-friendly website accessible by both staff and administrators (based on their assigned permissions). The Merchant Portal is primarily used for reporting and configuration, allowing you to generate specific reports, set up features, customize settings, apply bulk changes, and more.

Useful POS features for your fast food restaurant 

The guide below shows the POS features and functions that you can use to optimize your fast food restaurant’s workflow.

Eats365 Customer Facing Display

The Eats365Customer Facing Display (CFD) is a simple screen placed in front of customers that shows their ordered items. The CFD is designed to allow customers to check the accuracy of their orders themselves, ensuring accurate order-taking. Additionally, you can also utilize the CFD to show promotional media or advertise select menu items.

Features and functions:

• Readily display a customer’s itemized order to check accuracy before proceeding to payment
• Promote your restaurant’s dishes by adding hard-to-miss visuals
• Synced with the POS

Eats365 Self Order Kiosk

The Eats365 Self Order Kiosk is a versatile solution that empowers customers to place and pay for their orders using a self-service device. You can choose between an Android Kiosk or an iPad Kiosk, each packed with the same features and functions but differing operating systems. The Self Order Kiosk resolves many pain points with the same device, including reducing the need for additional staff, speeding up the ordering process, and giving customers a personalized experience.

Features and functions:

• Allow customers to place orders and process payments on a single device
• Promote self-service solutions in your restaurant
• Add media of current offers to entice customers and promote your restaurant’s menu
• Help customers decide what to order by proactively showcasing images of dishes
• Add exciting descriptions of each menu item
• Use the same menu as the POS
• Connect payment terminals and integrated payments
• Send confirmed orders directly to appropriate kitchen stations
• Add tags to items to note specific item characteristics
• Switch to different menus using menu templates
• Add modifiers to menu items
• Synced with the POS

Eats365 Branded Online Store

The Eats365 Branded Online Store provides your restaurant with a unique and configurable website that allows customers to place delivery and pickup orders from their own devices. Depending on your configured preferences, when a customer places an order, the order is accepted automatically or the staff has to manually accept the order.

Additionally, Scan to Order is a feature that allows dine-in customers to order from their own devices by scanning a QR code that directs to your restaurant’s website. If your restaurant offers kitchen-to-table serving, the Scan to Order and Self Checkout features adds an additional method of ordering to your setup.

Features and functions:

• Customers can conveniently use their own devices to order
• Customers place their own orders, eliminating having to relay order information which can lead to incorrect orders
• Customize the website interface to fit your brand
• Offer your menu in different languages
• Add media of current offers to entice customers and promote your restaurant’s menu
• Help customers decide what to order by proactively showcasing images of dishes
• Add exciting descriptions of each menu item
• Allow applying discounts to orders directly on your restaurant’s website
• Shorter wait time or time spent at the restaurant
• Show the same menu items as displayed on the POS
• Hide menu items that are out of stock
• Switch to a different menu automatically at different times of the day
• Add tags to items to note specific item characteristics
• Allow customers to consolidate orders placed on different devices into one bill
• Synced with the POS

Eats365 Marketplace

The Eats365 Marketplace is an online ordering platform that hosts various restaurants, allowing customers to browse through a restaurant catalog by category or by searching. Customers can place pickup and delivery orders directly on the Eats365 Marketplace.

Features and functions:

• Market restaurants on a shared platform to extend the reach and gain exposure
• More affordable alternative to a restaurant website
• Quick turnaround of sales remittance
• Customers can conveniently use their own devices to order
• Help customers decide what to order by proactively showcasing images of dishes
• Add exciting descriptions of each menu item
• Use the same menu as the POS and easily manage menu items
• Allow applying discounts to orders
• Synced with the POS

Eats365 Pay Station

The Eats365 Pay Station is a self-service payment processing device that lets customers pay for their online orders. You can connect payment terminals to a Pay Station to process non-cash payments.

Features and functions:

• Designated area for payment processing of online orders
• Connect payment terminals and integrated payments
• Add media of current offers to entice customers and promote your restaurant’s menu
• Promote self-service solutions in your restaurant
• Synced with the POS

Eats365 Dynamic Digital Menu

The Eats365 Dynamic Digital Menu displays your menu on screens such as TVs or monitors, eliminating the need to reprint or update physical menus for new offers. You can customize the Digital Menu's color scheme and interface settings, and effortlessly add or update menu items through the Merchant Portal or POS.

Features and functions:

• Update the menu using the Merchant Portal or POS
• Showcase your menu items on a visual and paperless menu
• Use on any monitor that can connect to the internet
• Classify menu items using categories
• Add individual single items and combo items
• Add modifiers to menu items
• Add tags to items to note specific item characteristics
• Help customers decide what to order by proactively showcasing images of dishes
• Present your menu in your chosen language
• Apply menu changes and keep versions of menus using menu templates
• Switch to a different menu automatically at different times of the day
• Apply pricing changes across all restaurants grouped in the same location
• Track item and modifier inventory
• Import and update items and menu settings in bulk

Eats365 Pickup Display

The Eats365 Pickup Display presents order numbers that are ready for pickup on an electronic screen, providing clear and immediate communication to customers. It’s typically installed above the restaurant’s designated pickup station so customers can conveniently wait near the area where their order will be dispatched.

Features and functions:

• Clear and easily readable interface
• Show order numbers as they’re marked complete on the Expedite Display
• Remove completed order numbers in real time
• Set different numbers for delivery drivers and pickup customers
• Add images of the dishes your restaurant offers to simultaneously entice customers and promote your restaurant’s menu
• Promote automation in your restaurant
• Synced with the POS and Expedite Display

Eats365 Kitchen Display System

The Eats365 Kitchen Display System (KDS) is an interactive kitchen management display that allows kitchen staff to efficiently manage and keep track of all orders coming into the kitchen. The KDS allows staff to easily see incoming orders and mark them complete as they’re prepared.

Features and functions:

• Proactively display incoming orders to kitchen staff
• Intuitive and straightforward controls
• Sort the order list with just a few taps
• Eye-catching colors to remind kitchen staff of customer waiting time
• Automate and organize the distribution of orders across different kitchen stations
• Readily available order history for backtracking orders
• Capture and analyze data related to order preparation timeliness to improve staff and process efficiency
• Promote automation in your restaurant
• Synced with the POS

Eats365 Expedite Display

The Eats365 Expedite Display streamlines order dispatch from your kitchen. Its intuitive design emphasizes timely service, ensuring that orders are sent to tables in a timely manner.

Features and functions:

• Provide kitchen staff visibility into outgoing orders
• Orders are presented in an itemized format for full visibility
• Intuitive and straightforward controls
• Promote automation in your restaurant
• Synced with the POS, KDS, and Pickup Display