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Clone an order (Quick Serve)
Learn how to create a new order by copying an existing or past order on the Eats365 POS for quick serve restaurants.
The “Clone” function allows you to duplicate a previously created order to create a new one. This is a convenient way to reorder frequently purchased items, correct ordering errors, and more.
How cloning works
- Cloning an order copies all items, combo options, modifiers, and special requests from the original order.
- The cloned order functions as a regular order, allowing you to modify it to suit the current customer’s order.
In this article, you’ll learn how to copy an order to create a new order.
Create a cloned order
To copy an existing order and create a new order, follow the steps below:
- Log in to the Eats365 POS.
- At the top right, tap Order List
. Then, search for the order that you’d like to clone. For more information, refer to Search for orders (Quick Serve).
- Once you’re on the order you’d like to copy, tap Clone
at the bottom. A prompt appears stating that “All items in cart will be cloned to new order. Clone order now?”
- Tap Clone to proceed.
Note: If “Customize Printing Options when Clone Orders” is enabled in System Preferences, a prompt will appear to let you choose which types of tickets you want to print for the cloned order. This allows you to save on costs by only printing the necessary printouts for cloned orders. - A new order with the exact order details as the originating order is created. You can modify the order based on the current customer’s actual order.
- To submit the order, tap Confirm at the bottom left.