A Custom Item can be any out-of-menu item that can be offered and billed to customers. For example, a restaurant may decide to add items that they don’t usually sell and offer them to customers.

In this article, you’ll learn how to create a Custom Item.

Create a Custom Item

To create a Custom Item, follow the steps below:

1. Log in to the Eats365 POS.
2. On the order-taking screen, tap Custom Item.
   Tip: If you don’t see Custom Item from the order-taking screen, tap Category  to change from Category view to Item view.
   
   
3. On the Custom Item screen, enter the required information:
   
   • Item Name
   • Item Price
   • (Optional) Item Cost
   • Kitchen Station
   • Product Type
   • Sales Categories
   • (Optional) Special Requests
4. To add the item to the order, tap Done. The Custom Item appears on the order list once it’s created. 
   Note: The Custom Item won’t be added to the preset menu.