Scan to Order

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Set up Static QR Code

Learn how to generate a Static QR Code which you can assign to tables on your restaurant.

Static QR Codes refer to QR codes that have a fixed destination and cannot be updated or changed. Static QR Codes are useful if you want to assign a specific QR code to your restaurant's tables in advance. When a customer scans the QR Code, the system automatically recognizes any orders made on that table and processes them accordingly.

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Tip: To prevent Static QR Codes from being used by non-patrons, you can enable Order Creation is required when ordering with Table QR Code from the Dine-In Scan to Order settings to temporarily disable the Static QR Code. To re-enable the QR Code, a restaurant staff member must seat a customer first using the POS. Once a customer is seated at the table, the QR Code becomes available to scan. For more information, refer to Set up Dine-In settings.

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Important: You must have Enable Static QR Code turned on for your branded online store before you can generate a Static QR Code on the Merchant Portal. Contact Eats365 or a Channel Partner to enable Static QR Code for your branded online store.

Generate a Static QR Code

Merchant Portal (Classic Theme)

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Tip: To switch themes, at the top right, click on the account name. Then, select Experience Merchant Portal 2.0.

Log in to the Merchant Portal.
On the left panel, click on Restaurant Settings.
Under Mapping, click on Table.
Generate Static QR Codes.
- To generate unique codes for all of the tables in the restaurant, click on Generate Codes for Table(s).
- To generate unique codes for specific tables, follow the steps below:
  1. Select the area where the tables are located, then click on Edit .
  2. Click on the checkbox beside the table name for the tables that you’d like to generate codes for.
  3. Click on Generate Codes for Table(s).
  4. If you'd like to use your own codes, next to the table that you'd like to generate a unique code, click on Edit . Click on +Code and enter the code that you prefer to use.
(Optional) Enter the Invoice Number and Remarks.
Click on Generate to confirm. The selected tables are assigned a unique code that sets them apart from each other.
To create a scannable QR Code, at the top left, click on Export QR Code then select the branded online store URL that you want the link to direct to.
Click on Export to confirm. A zip file containing the unique QR codes is automatically downloaded to your computer.

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Merchant Portal 2.0.

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Tip: To switch themes, at the top right, click on the account name. Then, select Back to Classic Theme.

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Note: You must first generate unique codes for your tables before you can export the scannable QR Codes. Contact Eats365 or a Channel Partner to help generate your tables’ unique codes.

Log in to the Merchant Portal.
On the left panel, click on Restaurant Settings.
Click on Scan to Order. Then, click on Static Table QR Code.
Generate a unique QR Code.
Note: You won’t be able to create a system-generated code from the Merchant Portal 2.0. To create a system-generated code, contact Eats365.
1. To use your own unique codes for your restaurant’s tables, select the area where the tables are located, then click on Edit .
2. Click on the checkbox beside the table name for the tables that you’d like to generate codes for.
3. Next to the table name, click on Edit .
4. Under Mapped Codes, click on +Code and enter the code that you prefer to use.
To create a scannable QR Code, at the top right, click on Export QR Code then select the branded online store URL that you want the link to direct to.
Click on Export to confirm. A zip file containing the unique QR codes is automatically downloaded to your computer.

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The downloaded QR Codes can be printed and affixed to a restaurant’s respective tables. The QR code lets customers scan and order items directly from their mobile devices. Orders placed through this method register through the POS automatically.

Enable Static QR Code

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Note: Static QR Code for Scan to Order can be enabled from the Merchant Portal 2.0.

To turn on Static QR Code, follow the steps below:

Log in to the Merchant Portal.
On the left panel, click on Modules. Then, click on Branded Online Store.
Click on Ordering Site Settings.
Next to the branded online store that you want to enable the static QR Code, click on Edit .
Under Ordering, turn on Enable Static QR Code .
At the top right, click on Save to confirm.