Menu Setup

Table of Contents

Set up and manage a Combo Item

Learn how to create and manage Combo Items on the Eats365 POS or on the Merchant Portal.

A Combo Item is a menu option that contains two or more menu items as a set and sold at a discounted price.

Important: Before you add items to your Combo menu, make sure you’ve already set up the following settings first. Otherwise, you won’t be able to configure these settings on the Items page.

Add a Combo Item

To add a Combo Item to your menu, follow the steps below:

Eats365 POS

Log in to the Eats365 POS.
At the top left, tap Settings .
Under General, tap Menu Setup, then select Item.
At the top right, tap Add Item.
Select Combo Item as the Item Type.
Select the item language.
Note: You must enter a default name for the Combo Item. The name becomes available in whatever language the POS app is using. For multi-language menus, after selecting a default language, tap the language drop-down list and select your preferred language. Then, enter the alternate name in that language.
Enter the Combo Item’s information and your preferred settings.
At the top right, tap Save to confirm.

You can add the Combo Item’s information or change these settings on the POS:

General

Upload image

Upload an image of the item.

Language

Set the language for the menu item.

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Tip: For multi-language menus, add an Item Name and Description for your default language, then choose another language you support and add the Item’s Name and Description for the additional selected language.

Type

Select if you want the item to be a Single Item or a Combo Item.

Name

Enter the item name.

Description (Optional)

Add a description of the Item.

Simplified Name

This setting allows you to create a simplified name for the item. Simplified names are used when printing kitchen tickets.

Product Type

Select the Product Type to which the item belongs.

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Note: If you haven’t created a Product Type, this setting only shows Product Type presets.

Sub Product Type

Select the Sub Product Type to which the item belongs.

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Note: If you haven’t created a Sub Product Type, this setting appears as N/A. There are no Sub Product Type presets available on the POS.

Tax Group

This setting allows you to add a Tax Group to the item.

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Note: If you haven’t created a Tax Group, this setting appears as N/A.

Product Code (SKU)

Set a specific Product Code to the Item. The Product Code is generally used for system integration such as for ERP and Inventory System integration. System reports can also group items from different restaurant branches with the same Product Code as the same item for consolidated analysis.

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Note: The Product Code should be unique and shouldn’t have any duplicates.

Item Code

Set a specific Item Code to the item. The Item Code can be used to add the item to an order.

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Note: The Item Code should be unique and shouldn’t have any duplicates.

Item Barcode

Add the item’s barcode. When an item has a Global Trade Item Number (GTIN) item barcode on its packaging, input the value of that barcode here.

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Note: The Item Barcode should be unique and shouldn’t have any duplicates.

Reporting ID

Set a specific reporting ID to the item. This allows the system to group items with same reporting ID as the same item for consolidated analysis.

Excluded from Discount

When turned on, you won’t be able to apply any discount to the Item.

Waive Service Charge

When turned on, service charge won't apply to the item by default.

All You Can Eat Menu Item

When turned on, the item only appears in All You Can Eat Mode.

Available Date

Select the Start and End date for the availability of your Item.

Dining Type

Select if the Item is a Dine-In & Takeout item, or a Catering item.

Available for

Select if you want the item to be available for Dine-In or Takeout.

Next Operation Period Pre-Order

When turned on, the item will be available for next operation period pre-order.

List Price

Set how much you want to sell the item. You can set different prices for Dine-In and Takeout.

Tier Prices

Tier Pricing Rules allow you to define different pricing rules for your menu items based on the time or day.

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Tip: If another item already has Tier Prices set up, you can import the Tier Price from the existing item. To do this, tap Import from another Item, then select the item with the Tier Price that you want to import.

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Additional Details

Inventory Tracking

When turned on, you can limit the number of items sold. The item appears as Sold Out in the POS when the quantity of the item reaches zero.

Category’s Permission

This setting shows you the permissions set on the Category to which you’ve assigned the item.

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Tip: You can copy the same permissions you set in the Category to the Combo Item. To do this, tap Import Permission to Item.

Access Permission

Turn on or off access from applications.

Website Permissions

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Note: You must allow Access Permission to Website to show Website Permissions.

Turn on or off Dine-in, Takeout, and Delivery access from the website.

Role Access Permission

Turn on or off access for different staff roles.

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Tip: You can enable or disable access to all staff roles simultaneously. However, it’s recommended that you enable or disable access to each staff role individually.

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Combo Options

To quickly add combo options from an existing combo, click on Import from Another item. Then, select the item that you want to import.

To create options for a Combo Item, click on Add Combo Option. Then, enter the Combo Option details:

Option Name

Defines the name of the Combo Option.

Mandatory

When enabled, this sets the minimum and the maximum number of options that can be selected for the Combo Option.

Separate

Turn this setting on if you want to print the Combo Option in a separate kitchen ticket.

Default Item

Determines the default item in the Combo Option. You can also choose N/A if you don’t have a preferred default.

Import a Category

To include one or more categories in this Combo Item, tap Import a Category. Then select the category you’d like to import. You can only select one category at a time. To add another category, tap Import a Category again.

On the category you selected, enter the following information:

Combo Discount: Sets the discount amount that is applied to either all items in the category or to specific menu items.
Default Max Allowed: Sets the default maximum number of times the item can be chosen for the Combo Option.
Apply to All Items: Determines whether the Combo Discount applies to a specific menu item or all of the menu items included in the chosen category.
Add-on Price Override: Sets the price amount that is added to the base list price of an item.

Import a Single Item

To include Single Items individually, tap Import a Single Item. Then, select the item you’d like to import.

On the category you selected, enter the following information:

Add-on Price: Sets the price amount that is added to the base list price of an item.
Max Allowed: Sets the maximum number of times the item can be chosen for the Combo Option.

After adding the Combo Option details, tap Update to confirm.

Once all the details have been added to General, Additional Details, and Combo Options, tap Save to create the Combo Option.

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Merchant Portal (Classic Theme)

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Tip: To switch themes, at the top right, click on the account name. Then, select Experience Merchant Portal 2.0.

Log in to the Merchant Portal.
On the left panel, click on Menu Setup, then select Item.
At the top right, click on +Combo Item.
Select the item language.
Note: You must enter a default name for the Single Item. The name becomes available in whatever language the POS app is using. For multi-language menus, after selecting a default language, click on the language drop-down list and select your preferred language. Then, enter the alternate name in that language.
Enter the Combo Item’s information and configure your preferred settings.
At the top right, tap Save to confirm.

You can add the Combo Item’s information or change these settings on the Merchant Portal: