General Setting

Auto Complete Order when Paid

This setting marks orders as "Completed" in the Eats365 POS if placed and paid for through the Self Order Kiosk. When enabled, the POS does not print an item ticket for the order. This setting is ideal for dining setups where customers pay for orders before preparation, such as no-contact ordering or self-service restaurants.

If disabled, orders placed and paid for through the Self Order Kiosk are marked as "Paid" on the POS. The POS prints an item ticket for the order, and the order is marked "Completed" upon performing End of Day.

Allow Ordering based on Restaurant's Operating Hours Setting

Allows the customer to order on the Self Order Kiosk during operating hours.

When this setting is enabled, the Self Order Kiosk will automatically show a "Closed For Now" screen during non-operating hours.

Discount Settings

Input Methods

Select how customers can apply a discount to their order from the Self Order Kiosk:

• Disable: Discounts cannot be applied to orders.
• Display Discount List and Discount Code Input Field: Customers can choose their preferred discount from a list or manually enter a discount code.
• Display Discount List Only: Customers can select their preferred discount to apply from the list without entering a code.
• Display Input Field Only: Customers must enter a discount code to apply a discount.

Discount Display Style

Select where the discount section will be accessible:

• Input upon clicking the Checkout button
• Input upon clicking the Discount button

Item Ticket Settings

Print Item Ticket

When enabled, the Self Order Kiosk prints out an item ticket for each item ordered. Customers will take a seat and hand in their item tickets and wait for their orders to be served.

General Setting

Kiosk Number

Assign a designated number to the Self Order Kiosk (Android).

Template Setting

Selected Template

Select the template that you want to use on the Self Order Kiosk. To create a template, refer to the Customize Self Order Kiosk template section.

Kiosk Language

Default Language

Set the default language used on the Self Order Kiosk.

Other Languages

When another language is added, customers can select the language that they want to use on the Self Order Kiosk. If no other language is created, the language selector on the kiosk will only show the default language.

Skip Tip Page

If disabled, this displays a tip prompt on the Self Order Kiosk where customers can select from preset tip percentage options or enter a custom tip amount. If the customer would like to skip including a tip, they can select No Tip.

The tip page does not appear for the following payment methods:

• Pay at Cashier
• Eats365 Loyalty Credit
• Third-party CRM Credit
• Third-party CRM Points used as full payment
• $0 Order Total

Payment Setting

Select the payment methods that the Self Order Kiosk accepts:

• Pass to Counter (Pay at Cashier)
• Octopus
• Spot Payment
• Global Payment 
• T05
• Payme
• FPS
• BBPOS
• 365Pay Adyen
• Line Pay
• Tai Shin
• Verifone EFTPOS
• Windcave
• Alipay
• Eats365 Loyalty (Member Credit)
• Third Party CRM (Member Credit and Member Point)

To link supported integrated payments, refer to Set up and manage integrated payments.

Printer Setting

Printer Model

Select the printer that you want to use to print receipts.

Printer Paper Width

Select the printer paper width. You can select from 81mm and 58mm.

System Setting

System Login Password

Set the Self Order Kiosk password. The system login password can be used to access the Self Order Kiosk settings. By the default, the password is set as 1234.

Paired Restaurant

View the restaurant code and name paired with the Self Order Kiosk.

General Setting

General

Default Dining Type

Select the dining type where you want to use the Self Order Kiosk. This setting is applicable for Quick Serve or Foodcourt mode only. You can choose from the following options: 

• Dine in only
• Takeout only

Landing Page

Order Initiation Mode

Select how the Self Order Kiosk initiates the ordering process. You can choose from the following options: 

• Guided Steps - Upon tapping the Touch to Start button, the screen always directs to the select dining mode page.
• Simplified - Upon tapping the Touch to Start button, the kiosk will skip to the menu page if only one dining mode is supported, or go to the select dining mode page, if both Takeout and Dine-in modes are supported.

Payment Setting

Skip Payment Selection if there is only one

When enabled, the payment screen automatically skips payment method selection if there’s only one payment method available.

Theme Setting

Allows you to customize the color and theme of the Self Order Kiosk to match your branding. You can customize the color of the following elements: 

• Main Background Color
• Main Tint Color
• Buttons Background Color
• Icon Color
• Inverted Background Color
• Inverted Text Color
• Dine In Button Background Color
• Dine In Button Text Color
• Dine In Button Icon Color
• Takeout Button Background Color
• Takeout Button Text Color
• Takeout Button Icon Color
• Menu Background Color
• Menu Text Color
• Discount Button Background Color
• Discount Button Text Color
• Category list background color
• Cart background color

Applied Device

View device information where the template is applied.